Privacy Policy

1. Introduction

Welcome to Workstation Communication (WSC). We respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing our products, contacting our team or using our services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it and the choices you may have regarding your personal information.

By using wsc.com.bd, placing an order or contacting WSC, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide to us when you browse our website, create an account, place an order, request product information, submit a contact form or communicate with our team.

2.1 Personal Information

Depending on how you interact with WSC, we may collect information such as:

• Name
• Phone number
• Email address
• Billing or delivery address
• Company or organization information
• Account information where applicable
• Order and purchase information
• Information provided through customer support or contact forms

2.2 Order & Transaction Information

When you purchase products from WSC, we may collect information necessary to process and manage your order, including product details, order number, delivery information, payment status and transaction-related information.

Payment information may be processed through the applicable payment provider or financial service. WSC does not intentionally request or store sensitive payment credentials beyond what is necessary for legitimate order processing.

2.3 Automatically Collected Information

When you visit our website, certain technical information may be collected automatically. This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Language preferences
• Pages visited
• Referring website or URL
• Date and time of website access
• General website usage information

3. How We Use Your Information

We may use the information we collect for legitimate business and service-related purposes, including:

• Processing and managing customer orders.
• Confirming orders and contacting customers.
• Arranging product delivery.
• Providing customer support and after-sales service.
• Processing return, refund and warranty requests.
• Responding to inquiries and requests.
• Providing product information and quotations.
• Improving our website, products and services.
• Maintaining website security and preventing fraudulent activity.
• Understanding website usage and improving user experience.
• Complying with applicable legal and regulatory requirements.

4. Customer Communication

We may use the contact information provided by you to communicate regarding your orders, delivery, payment, product inquiries, warranty, returns, customer support or other service-related matters.

Where applicable, promotional or marketing communications may be provided in accordance with applicable requirements and your available communication preferences.

5. When We May Share Your Information

We do not sell your personal information to third parties. We may share limited information when reasonably necessary to provide our services or comply with legal obligations.

This may include sharing relevant information with:

• Courier and delivery service providers.
• Payment processors or financial service providers.
• Technology and hosting service providers.
• Service providers supporting our website operations.
• Government authorities or legal bodies where required by law.

We aim to share only the information reasonably necessary for the relevant purpose.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website traffic and improve the overall user experience.

Cookies may also be used for website analytics, security and performance-related purposes.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Website Analytics & Third-Party Services

We may use third-party tools or services for website analytics, performance monitoring, security, payment processing, communication or other legitimate business purposes.

These third-party services may process information according to their own privacy policies and terms. We encourage users to review the applicable policies of third-party services when necessary.

8. How We Protect Your Information

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

9. How Long We Keep Your Information

We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, provide warranty or after-sales support, prevent fraud and comply with applicable legal or regulatory requirements.

10. Your Privacy Rights

Depending on applicable law and the nature of the information we hold, you may request to:

• Know what personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Ask questions about how your information is used.
• Withdraw consent where processing is based on consent.

To make a privacy-related request, please contact us using the information provided below.

11. Children's Privacy

Our website and services are intended for general users and businesses. We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

12. Third-Party Links

Our website may contain links to external websites, platforms or services. WSC is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Privacy Policy

Workstation Communication may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology or applicable requirements.

14. Related Policies

You may also review our other policies and company information:

15. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us: