Terms & Conditions

1. Introduction

Welcome to Workstation Communication (WSC). These Terms & Conditions govern your use of our website, products, services and online purchasing facilities.

By accessing our website, placing an order, requesting a quotation, making a payment, or purchasing any product from Workstation Communication, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

In these Terms, the words "WSC", "we", "us" and "our" refer to Workstation Communication, while "you", "customer" and "user" refer to the person or organization using our website or purchasing our products.

2. Website Use

You agree to use this website only for lawful purposes. You must not:

• Use the website for any illegal or unauthorized activity.
• Attempt to gain unauthorized access to our website, server or database.
• Upload or transmit malicious software, viruses, worms or harmful code.
• Copy, reproduce or misuse our website content, product images or materials without permission.
• Provide false or misleading information while placing an order.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, specifications, images, availability and technical information published on our website are accurate and up to date.

However, product specifications, packaging, accessories, color, model revisions and manufacturer details may change from time to time without prior notice.

Customers are encouraged to confirm important technical specifications, compatibility and availability with our sales team before placing an order, particularly for professional networking, fiber optic, server and telecom equipment.

4. Product Pricing

All product prices displayed on our website are subject to change without prior notice. Prices may vary depending on stock availability, supplier pricing, exchange rates, promotional offers and market conditions.

An online product price does not necessarily guarantee availability. The final price and availability may be confirmed by WSC before order processing.

Promotional prices, discounts and special offers may have specific validity periods and conditions.

5. Order Placement & Confirmation

Placing an order through our website, phone, social media or other communication channels does not automatically guarantee order acceptance.

WSC reserves the right to:

• Confirm or decline an order.
• Contact the customer for verification.
• Correct pricing or product information errors.
• Cancel an order if the requested product is unavailable.
• Limit quantities for certain products or promotional offers.

An order will be considered confirmed after the required verification, payment or booking conditions have been completed as communicated by WSC.

6. Payment Terms

Customers are required to make payment according to the payment terms communicated by WSC at the time of order confirmation.

Depending on the product and order type, WSC may require full payment, advance payment, booking money or an agreed payment schedule before dispatch or delivery.

For business, reseller or institutional customers, any credit or post-delivery payment arrangement must be approved by WSC management in advance.

7. Delivery & Shipping

Delivery time may vary depending on product availability, delivery location, courier service and other operational factors.

WSC will make reasonable efforts to dispatch confirmed orders within the communicated timeframe. However, delays caused by courier services, weather, transportation issues, strikes, public holidays or other circumstances beyond our control may occur.

Customers should inspect the package and product condition upon delivery and report any visible shipping damage to WSC as soon as possible.

8. Warranty & After-Sales Service

Warranty coverage varies by product and manufacturer. Where applicable, warranty service will be provided according to the specific warranty terms communicated with the product.

Unless specifically covered under the applicable warranty, warranty may not cover:

• Physical damage.
• Burning, firing or electrical damage.
• Damage caused by incorrect voltage or power supply.
• Damage caused by water, moisture or improper installation.
• Damage caused by misuse, negligence or unauthorized modification.
• Damage caused by unauthorized repair or tampering.
• Normal wear and tear or consumable components.

Customers may be required to provide the original invoice, warranty card or other purchase information when requesting warranty service.

9. Return, Replacement & Exchange

Return, replacement or exchange eligibility depends on the product, its condition and the applicable WSC return policy.

Products must generally be returned in their original condition, including applicable accessories, packaging and documentation.

Products damaged through misuse, physical damage, burning, firing, unauthorized repair or modification may not qualify for return, replacement or warranty service.

Customers should contact WSC before returning any product. Unauthorized returns may not be accepted.

10. Product Compatibility

Customers are responsible for confirming product compatibility with their existing equipment, network infrastructure, power requirements, software and other systems before purchase.

WSC may provide technical guidance based on the information supplied by the customer; however, final compatibility verification remains the customer's responsibility unless otherwise agreed in writing.

11. Offers & Promotions

Promotional offers, discounts, gifts and special pricing may be subject to specific conditions, stock limitations and validity periods.

WSC reserves the right to modify, suspend or discontinue any promotional offer without prior notice where necessary.

12. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, product descriptions, photographs, website design and other materials, belongs to or is used by Workstation Communication with appropriate rights.

No website content may be copied, reproduced, modified, distributed or commercially used without prior written permission from WSC.

13. Accuracy of Information

We strive to keep the information published on our website accurate, complete and current. However, occasional typographical errors, technical specification changes or pricing mistakes may occur.

WSC reserves the right to correct such errors and update website information when necessary.

14. Limitation of Liability

To the extent permitted by applicable law, WSC shall not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, supplier delays, network interruptions, natural disasters, government restrictions or other unforeseen events.

15. Changes to These Terms

Workstation Communication reserves the right to update or modify these Terms & Conditions at any time. Updated terms will be published on this page and will become effective from the date of publication.

16. Contact Us

If you have any questions regarding these Terms & Conditions, products, orders, warranty or after-sales service, please contact us: